mailing lists not working?

I got this from a client who has an issue with mailing lists / mailman not functioning right.

:::

Sending any Email to 'code@clientdomain.org' should create an entry into that section as all posts are moderated by default. I normally send Email as martin@clientdomain.org through a Telus SMTP relay, and for testing purposes Horde/IMP Mail on your CPanel.

You can also test sending from the 'support@clientdomain.org' with the password

In both cases (SMTP or Local), the message never made it into the queue. Once they make it there, distribution should work as well.


How can I properly duplicate this or correct the issue? I haven't received any other notification about such a problem and I know many others use mailing lists as well.

I'm using cpanel stable version

 

 

 

 

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