Need WHM help!

Hello,

We are a web development firm and have a client who is hosted on HostForWeb.com

He shifted from a shared hosting plan to a VPS plan. He has since then faced a lot of problems.

1. He can not login to PhpMyAdmin either through cPanel or WHM
2. He can not FTP to his site
3. Today when I logged in to WHM, I got a popup message about A Record missing or something like that

I realize that I could ask HostForWeb for help and am planning to do so very soon. But I would like some pointers or suggestions from you experts before I do so since I don't know much about WHM and I want to be better informed before I approach HostForWeb

Let me know if you people need any details. I can post screenshots of WHM.

I would appreciate any help from you.

Regards,
Jatinder Singh Thind

 

 

 

 

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