Help with WHM & SSH

Hello,

We are developing a site for one of our clients. This client earlier had a shared hosting plan but due to high traffic, he shifted to a VPS plan with the same hosting company.

He has given me both the WHM and cPanel login details.

The problem is that I am unable to use phpMyAdmin from the cPanel or WHM. On cPanel I get the error :

"This feature is not available while logged in with root override. You are logged in with the root, or reseller's password. Please login with this user's account password."

On WHM I get the error:
"Wrong username/password. Access denied."

Please help me out with this. I am a newbie as far as WHM is concerned.

Regards,
Jatinder

 

 

 

 

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