Who do you report abuse to ?

I've caught a bulk mailer (sending false PayPal emails) and secured and disabled the script he's using.

Naturally I reported this to abuse@paypal.com, and the registered whois contact for the originating IP's and my server provider. Only my server provider responded and is happy that the server is clean.

Out of curiosity I modified the script to disable the bulk mail, but to log a call on my helpdesk. Each time the script's been run we've resent the IP's to the whois contacts, but we've yet to get any reply.

I'm tempted to simply ban the whole IP block at the firewall, but would much rather get these nice considerate users (modify wording to taste Who do you report abuse to ?) shutdown or even better to get them caught.

What do other people do ?

 

 

 

 

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